Frequently Asked Questions

 

 


What is the goal of the directory?

Our goal is to give contractors the tools they need to promote, market and advertise themselves online. The Directory allows consumers to find and review local companies like yours, as the demand for contractors increases and the Internet becomes the place where homeowners turn to find them.

What happens after I join?

You will immediately receive a Welcome Email with instructions on how to start setting up your profile. Additionally, you will be contacted by one of our friendly account managers to provide any assistance and support in setting up your business profile.

How does it work?

Once your account is active, you can start adding as much information as you want to your profile. Your profile is your customer’s first impression of you so make sure to add your work history, expertise, credentials, photos, You Tube & Vimeo videos, link to your website & social media. This will help customers determine if you are a good match for their project. You can also create albums for different types of photos and every photo is automatically optimized for SEO. The user-friendly platform allows you to make updates 24/7 by securely logging in to your profile.

How do I list my company?

Listing your company is fast and simple. Click the button below to start the enrollment process.

How much do leads cost?

YOU NEVER PAY FOR LEADS or BID REQUESTS

What does it cost?

We have two options, Monthly or Annual. See our Pricing Table above for details.

Do I have to sign a long-term contract?

No, there are no long-term contracts to join. If at any time you no longer wish to get bid requests please contact our one of our account managers.

If I have questions, how do I get help?

Support is just a click away when you need it. Our account managers are standing by waiting to help, whenever you need answers to any of your questions. We provide both email and phone support.

How do I login to my account?

First, go to the LOGIN PAGE to sign in to your account Remember to input the same email address and password you used when you first signed up Once you’re logged in, use the links in the left column to update the details of your listing NOTE: If you have forgotten your password, CLICK HERE TO RETRIEVE IT.

I lost my password. What should i do?

Click here to retrieve your password. Enter the email address you used to sign up for your listing Click the button titled “Retrieve Password” Your password will be emailed to you Visit the login page to sign in to your account. NOTE: Remember to check your Spam and Junk folders in case your password gets sent there.

Is my information secure?

Directory for Contractors is a very secure platform. It encrypts the data on the website to prevent hackers from extracting data or spamming your site.

How do I edit the details of my listing?

Visit the LOGIN PAGE to sign in to your account Click on the link that says, “EDIT LISTING” on the left side of the page From there you can edit and update the information in your listing. NOTE: Remember to click the green “SAVE CHANGES” button to update your listing when you make any modifications.

How do I add my social media links?

Login to your account via the LOGIN PAGE Click on the “EDIT LISTING” link located on the left side of the page Towards the bottom of the “COMPANY DETAILS” tab are several fields to input the addresses of your website, blog, Facebook, Twitter, and LinkedIn pages NOTE: You MUST enter your complete public web address for this to work properly. Do not only enter your username for these sites! TIP: You will have to log out of your social media accounts and see if the links you are inputting take you to the correct pages to make sure they’re working EXAMPLES: http://www.facebook/pages/your-company http://twitter.com/your-company http://www.linkedin.com/in/your-name

How do I add photos?

Login to your account from the LOGIN PAGE Click on the “Account Settings” link which is located on the left side of the page after you login Click on the Browse button Locate the photo stored on your computer Upload company logo and/or owner’s photo.

How do I add an article?

Login to your account from the LOGIN PAGE Click “write an article” on the left side of the page A form dialogue window will appear You can view previous articles or write new ones Click the New Article tab Scroll down to Publish or Not Publish Enter article’s title Enter tag words separated by commas Write an article or copy and paste content from Word document files Upload photos related to your article Click the Save & Continue button.

How do I add customer reviews?

Login to your account from the LOGIN PAGE Click Request Reviews on the left side panel. An email dialogue window will appear Enter email addresses of friends and colleagues in a single line separated by commas Click the Send Invitations button.

Does directory for contractors own the content I list on my profile?

Of course not! Any content you place on your profile, assuming it is legally your possession, remains 100% your property.

How are bid requests handled?

You will receive an email notification when a potential customer initiates a bid request. Important: When you receive a bid request it’s critical that you respond right away even if you can’t take on the project. By simply responding to their requests they’ll associate having a positive experience with your business and it will increase the likelihood they’ll consider you for future projects.

Is this directory SEO-friendly?

You bet! Our directory is SEO optimized to rank well in search engines like Google, Yahoo! and Bing, to ensure your listing gets indexed quickly in all major search engines, which will help bring more visitors to your listing. The customers that will want to connect with you are serious, action-oriented property owners or general contractors that understand the importance of working with local contractors. You’ll also receive a Membership Badge for you to include on all your website & email signature line to help promote and link to your listing.

Can I pay to boost my listing’s ranking?

Absolutely not. We promise our clients objectivity.

How can I boost my rankings?

The short answer: By demonstrating success. Create a professional profile and encourage your customers to review your work. Those are the two best ways to quickly boost your rankings. For long term success completing projects in your target neighborhoods and updating your profile to showcase them.

How can I increase reviews?

Once you have completed a project email your customer a Review invitation requesting them to provide you with satisfaction rating. Research has shown that customers consider reviews when trying to decide who they want to do business with.

How do I cancel?

We understand that things happen. Our plans are simple, affordable, with no long-term contracts or cancellation fees. Simply email our support team, and we will make sure your account will not be renewed for the next billing cycle. Pro-rated refunds are not available for cancellations.

If I cancel my subscription, will I lose all of my data?

As with any SAAS (Software-as-a-service) platform, when you cancel, you lose access to all your data. Maintaining your subscription shows consistency.